About BIK
Discover BIK's AI-powered WhatsApp marketing solutions featuring chatbot automation, customer segmentation, and real-time analytics for eCommerce growth. Explore pricing and enterprise features.
Overview
- AI-Driven Conversational Commerce: BIK specializes in WhatsApp-based marketing automation using AI chatbots to streamline customer interactions and purchases
- Integrated CRM Ecosystem: Combines multichannel campaign management with customer relationship tools for unified eCommerce operations
- Behavioral Targeting Engine: Utilizes machine learning to analyze customer patterns and automate personalized outreach sequences
- Real-Time Performance Analytics: Provides live metrics on campaign effectiveness and customer engagement metrics across funnels
Use Cases
- Abandoned Cart Recovery: Automated WhatsApp nudges with personalized product recommendations
- Flash Sale Notifications: Instant broadcast campaigns for time-sensitive promotions
- VIP Customer Management: Dedicated chatbot concierge services for premium segments
- Post-Purchase Support: Automated delivery updates and satisfaction surveys via WhatsApp
Key Features
- Smart Broadcast Campaigns: Schedule bulk personalized messages with dynamic content templating
- Automated Chat Flow Builder: Drag-and-drop interface for creating complex conversation sequences
- Customer Lifecycle Management: AI-powered segmentation for retention and win-back strategies
- Omnichannel Dashboard: Unified view of customer interactions across WhatsApp, email, and social media
Final Recommendation
- Ideal for D2C brands with >10K monthly WhatsApp interactions seeking automation
- Recommended for businesses needing unified CRM across WhatsApp/Instagram/Facebook
- Optimal for emerging markets where WhatsApp dominates customer communications
- Valuable for brands prioritizing conversational commerce over traditional marketing channels
Featured Tools
ElevenLabs
The most realistic AI text to speech platform. Create natural-sounding voiceovers in any voice and language.
